Agent Detail f1d38401-b74d-41cd-a200-5d314c9ba61a

Call Information

Call ID f1d38401-b74d-41cd-a200-5d314c9ba61a
Agent Type RTP
Invoker ID INV_fba55faa-e507-4f69-a3b3-b6c5ff966130
Account ID wsContact_bf557b84-fba9-4d5b-9193-2fedd9356967
Tenant ID ws_14fd21ea-e861-4784-a53e-fb3fa96a3d6d
Caller PERF0001
SIP Call ID 1-139624@10.35.0.39
Agent Instance ID Voice-Agent-1
Status Ended
Language en
Audio Format ulaw
Start Time 2026-10-15 05:56:47
End Time 2026-10-15 06:04:44
Duration 477s
Session ID S_5a1bd975-a467-49db-8276-f1b2bc7f9f39
No live agent found for this call. The agent may have already shut down. Runtime state is only available while the agent is active.

Health Alerts 14

Condition Severity Message Detected At Age at Detection
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 323s (last packet 323s ago; threshold: 15s) 2026-10-15 06:04:41 474s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 293s (last packet 293s ago; threshold: 15s) 2026-10-15 06:04:11 444s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 263s (last packet 263s ago; threshold: 15s) 2026-10-15 06:03:41 414s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 233s (last packet 233s ago; threshold: 15s) 2026-10-15 06:03:11 384s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 203s (last packet 203s ago; threshold: 15s) 2026-10-15 06:02:41 354s
ELEVENLABS_1008 WARNING ElevenLabs WebSocket closed with code 1008 (policy violation) 2026-10-15 06:02:41 354s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 173s (last packet 173s ago; threshold: 15s) 2026-10-15 06:02:11 324s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 143s (last packet 143s ago; threshold: 15s) 2026-10-15 06:01:41 294s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 113s (last packet 113s ago; threshold: 15s) 2026-10-15 06:01:11 264s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 83s (last packet 83s ago; threshold: 15s) 2026-10-15 06:00:41 234s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 53s (last packet 53s ago; threshold: 15s) 2026-10-15 06:00:11 204s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 23s (last packet 23s ago; threshold: 15s) 2026-10-15 05:59:41 173s
CALLER_DEAD_AIR WARNING Caller-perceived dead air for 13s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- 2026-10-15 05:59:11 143s
RTP_NO_PACKETS_RECEIVED WARNING No RTP packets received 22s after media ready (threshold: 15s) 2026-10-15 05:57:10 23s