Call Information
| Call ID | ec2c5899-a857-419e-b68e-30efaa6236aa |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | wsContact_f34c2923-10d7-406f-9ad0-1abc47f5ea64 |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest05 |
| SIP Call ID | kvmon-solution-labs-2workflows-1296c407-e7c4-4775-b2c5-cb4e6c6462f7@10.48.241.188 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-09-16 02:10:41 |
| End Time | 2026-09-16 02:13:39 |
| Duration | 177s |
| Session ID | S_7671a47b-4757-47f4-a9be-d70e1133515a |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 4
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| RTP_OUTBOUND_SENDER_STALL | FATAL | RTP outbound sender stalled: no packet sent for 33s (threshold: 30s) | 2026-09-16 02:13:47 | 185s |
| RTP_NO_PACKETS_RECEIVED | WARNING | RTP stream silent for 48s (last packet 48s ago; threshold: 15s) | 2026-09-16 02:13:12 | 150s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 30s (threshold: 8s); recovery ladder: comfort=latched redrive=- holdingLine=fired terminal=- | 2026-09-16 02:12:53 | 131s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 15s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-09-16 02:12:08 | 86s |