Call Information
| Call ID | d17cb477-0d14-485d-aa37-a937315061ff |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | - |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest04 |
| SIP Call ID | kvmon-solution-labs-b-eb62e811-8d5d-4f24-b30c-d6ec73870299@10.48.241.157 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-08-17 21:58:02 |
| End Time | 2026-08-17 21:59:10 |
| Duration | 68s |
| Session ID | - |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 2
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 10s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-08-17 21:59:01 | 58s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 15s (threshold: 8s); recovery ladder: comfort=- redrive=fired holdingLine=- terminal=- | 2026-08-17 21:58:29 | 27s |