Call Information
| Call ID | d011cb61-0bff-451c-8831-a0183d8d96d2 |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_fba55faa-e507-4f69-a3b3-b6c5ff966130 |
| Account ID | wsContact_586ab650-87fe-459a-b3dc-93f5b07d0ebb |
| Tenant ID | ws_14fd21ea-e861-4784-a53e-fb3fa96a3d6d |
| Caller | PERF0001 |
| SIP Call ID | 1-255@10.35.0.39 |
| Agent Instance ID | Voice-Agent-2 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-10-16 08:23:10 |
| End Time | 2026-10-16 08:23:53 |
| Duration | 42s |
| Session ID | S_1cf939c6-be3d-458f-ab00-16b730edf73f |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| RTP_NO_PACKETS_RECEIVED | WARNING | No RTP packets received 32s after media ready (threshold: 15s) | 2026-10-16 08:23:43 | 32s |