Agent Detail cf7d639c-5fb5-48b3-8ba3-3350071ffd51

Call Information

Call ID cf7d639c-5fb5-48b3-8ba3-3350071ffd51
Agent Type RTP
Invoker ID INV_fba55faa-e507-4f69-a3b3-b6c5ff966130
Account ID wsContact_2cf73f3d-85a4-454a-9af5-0440e0ad9bac
Tenant ID ws_14fd21ea-e861-4784-a53e-fb3fa96a3d6d
Caller PERF0001
SIP Call ID 1-139697@10.35.0.39
Agent Instance ID Voice-Agent-1
Status Ended
Language en
Audio Format ulaw
Start Time 2026-10-15 06:00:48
End Time 2026-10-15 06:08:40
Duration 471s
Session ID S_f1dd07c1-3266-42fd-bdcc-be3c947f831c
No live agent found for this call. The agent may have already shut down. Runtime state is only available while the agent is active.

Health Alerts 12

Condition Severity Message Detected At Age at Detection
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 287s (last packet 287s ago; threshold: 15s) 2026-10-15 06:08:13 444s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 257s (last packet 257s ago; threshold: 15s) 2026-10-15 06:07:42 414s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 227s (last packet 227s ago; threshold: 15s) 2026-10-15 06:07:12 384s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 196s (last packet 196s ago; threshold: 15s) 2026-10-15 06:06:42 353s
ELEVENLABS_1008 WARNING ElevenLabs WebSocket closed with code 1008 (policy violation) 2026-10-15 06:06:42 353s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 166s (last packet 166s ago; threshold: 15s) 2026-10-15 06:06:12 323s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 136s (last packet 136s ago; threshold: 15s) 2026-10-15 06:05:42 293s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 106s (last packet 106s ago; threshold: 15s) 2026-10-15 06:05:11 263s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 76s (last packet 76s ago; threshold: 15s) 2026-10-15 06:04:41 233s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 46s (last packet 46s ago; threshold: 15s) 2026-10-15 06:04:11 203s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 16s (last packet 16s ago; threshold: 15s) 2026-10-15 06:03:41 172s
RTP_NO_PACKETS_RECEIVED WARNING No RTP packets received 22s after media ready (threshold: 15s) 2026-10-15 06:01:11 22s