Agent Detail cc9d4ea0-91cd-41a0-b123-34c6a95b8dd8

Call Information

Call ID cc9d4ea0-91cd-41a0-b123-34c6a95b8dd8
Agent Type RTP
Invoker ID INV_fba55faa-e507-4f69-a3b3-b6c5ff966130
Account ID wsContact_09aa1b2e-2c96-47c5-8ab3-e49499234131
Tenant ID ws_14fd21ea-e861-4784-a53e-fb3fa96a3d6d
Caller PERF0001
SIP Call ID 1-140307@10.35.0.39
Agent Instance ID Voice-Agent-1
Status Ended
Language en
Audio Format ulaw
Start Time 2026-10-15 06:41:39
End Time 2026-10-15 06:50:02
Duration 503s
Session ID S_0f72c868-f556-4832-8d88-4fbfceebf2db
No live agent found for this call. The agent may have already shut down. Runtime state is only available while the agent is active.

Health Alerts 14

Condition Severity Message Detected At Age at Detection
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 332s (last packet 332s ago; threshold: 15s) 2026-10-15 06:49:56 497s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 302s (last packet 302s ago; threshold: 15s) 2026-10-15 06:49:26 467s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 272s (last packet 272s ago; threshold: 15s) 2026-10-15 06:48:56 437s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 242s (last packet 242s ago; threshold: 15s) 2026-10-15 06:48:26 407s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 212s (last packet 212s ago; threshold: 15s) 2026-10-15 06:47:56 377s
ELEVENLABS_1008 WARNING ElevenLabs WebSocket closed with code 1008 (policy violation) 2026-10-15 06:47:56 377s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 182s (last packet 182s ago; threshold: 15s) 2026-10-15 06:47:26 347s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 152s (last packet 152s ago; threshold: 15s) 2026-10-15 06:46:56 317s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 122s (last packet 122s ago; threshold: 15s) 2026-10-15 06:46:26 286s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 92s (last packet 92s ago; threshold: 15s) 2026-10-15 06:45:56 256s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 62s (last packet 62s ago; threshold: 15s) 2026-10-15 06:45:26 226s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 31s (last packet 31s ago; threshold: 15s) 2026-10-15 06:44:56 196s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 23s (last packet 23s ago; threshold: 15s) 2026-10-15 06:43:56 136s
RTP_NO_PACKETS_RECEIVED WARNING No RTP packets received 15s after media ready (threshold: 15s) 2026-10-15 06:41:55 16s