Call Information
| Call ID | cade225c-abdf-4721-bfc7-7ef9bf673932 |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | wsContact_e0df5065-b2d0-4996-ade3-48568350512d |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest04 |
| SIP Call ID | kvmon-solution-labs-b-da542639-6ae0-416c-97e3-be8b562bb1ec@10.48.241.157 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-08-17 13:35:00 |
| End Time | 2026-08-17 13:35:55 |
| Duration | 54s |
| Session ID | S_59c8eef0-6022-4d99-a5bb-3f4c4982662b |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 13s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-08-17 13:35:29 | 28s |