Agent Detail ca092a4b-3b2c-4572-801f-8e7e148257d0

Call Information

Call ID ca092a4b-3b2c-4572-801f-8e7e148257d0
Agent Type RTP
Invoker ID INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7
Account ID -
Tenant ID ws_efc588f8-7c54-462e-98fc-2e78f06adb66
Caller FuncTest05
SIP Call ID kvmon-solution-labs-2workflows-0fbadfe8-c4c9-4ae2-96a3-8662a97b5ca6@10.48.241.188
Agent Instance ID Voice-Agent-1
Status Ended
Language en
Audio Format ulaw
Start Time 2026-09-26 04:47:56
End Time 2026-09-26 04:49:04
Duration 67s
Session ID -
No live agent found for this call. The agent may have already shut down. Runtime state is only available while the agent is active.

Health Alerts 5

Condition Severity Message Detected At Age at Detection
RTP_OUTBOUND_SENDER_STALL FATAL RTP outbound sender stalled: no packet sent for 50s (threshold: 30s) 2026-09-26 04:50:31 154s
SLOW_AGENT_INIT WARNING OpenAI session handshake took 18911ms (threshold: 10000ms) 2026-09-26 04:52:05 248s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 34s (last packet 34s ago; threshold: 15s) 2026-09-26 04:49:56 119s
CALLER_DEAD_AIR WARNING Caller-perceived dead air for 21s (threshold: 8s); recovery ladder: comfort=- redrive=fired holdingLine=- terminal=- 2026-09-26 04:49:25 88s
OPENAI_CONNECT_TIMEOUT WARNING OpenAI WebSocket connect timed out 2 time(s) — call connected after retry 2026-09-26 04:48:30 33s