Call Information
| Call ID | c03adb89-70d4-40ce-b791-a61b21f7cdac |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | - |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest04 |
| SIP Call ID | kvmon-solution-labs-b-17079a93-f003-4106-a843-6d394ed97b10@10.48.241.188 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-09-21 05:58:41 |
| End Time | 2026-09-21 05:59:55 |
| Duration | 74s |
| Session ID | - |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 3
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| RTP_OUTBOUND_SENDER_STALL | FATAL | RTP outbound sender stalled: no packet sent for 34s (threshold: 30s) | 2026-09-21 06:00:00 | 79s |
| RTP_NO_PACKETS_RECEIVED | WARNING | RTP stream silent for 19s (last packet 19s ago; threshold: 15s) | 2026-09-21 05:59:40 | 59s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 18s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-09-21 05:59:40 | 59s |