Call Information
| Call ID | b8b6d1fc-2a19-4ac7-b017-7a57727fbb7e |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | - |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest07 |
| SIP Call ID | kvmon-solution-labs-mmt-2turn-0d5e3c4e-ed50-48bc-b5de-5c09c3c46860@10.48.241.188 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-09-26 04:34:02 |
| End Time | 2026-09-26 04:35:25 |
| Duration | 83s |
| Session ID | - |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 5
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| RTP_OUTBOUND_SENDER_STALL | FATAL | RTP outbound sender stalled: no packet sent for 61s (threshold: 30s) | 2026-09-26 04:36:20 | 138s |
| RTP_NO_PACKETS_RECEIVED | WARNING | RTP stream silent for 53s (last packet 53s ago; threshold: 15s) | 2026-09-26 04:36:13 | 131s |
| CALLER_PARTICIPATION_STALL | WARNING | Caller has not spoken for 84s (threshold: 60s) | 2026-09-26 04:36:05 | 123s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 27s (threshold: 8s); recovery ladder: comfort=- redrive=fired holdingLine=fired terminal=- | 2026-09-26 04:35:19 | 77s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 17s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-09-26 04:34:45 | 43s |