Call Information
| Call ID | b1084be1-3ec3-4dc2-a12b-77b9d637c0a7 |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | wsContact_9076f431-ddfb-40f8-90b7-61d4a1fa8a8e |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest05 |
| SIP Call ID | kvmon-solution-labs-2workflows-45827e5f-8af6-494b-95b5-29ba40f884b0@10.48.241.188 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-09-08 03:25:00 |
| End Time | 2026-09-08 03:28:38 |
| Duration | 217s |
| Session ID | S_4428e90e-b42b-4175-a547-e40293beff20 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 4
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| RTP_OUTBOUND_SENDER_STALL | FATAL | RTP outbound sender stalled: no packet sent for 30s (threshold: 30s) | 2026-09-08 03:27:00 | 119s |
| RTP_NO_PACKETS_RECEIVED | WARNING | RTP stream silent for 30s (last packet 30s ago; threshold: 15s) | 2026-09-08 03:26:57 | 117s |
| CALLER_PARTICIPATION_STALL | WARNING | Caller has not spoken for 66s (threshold: 60s) | 2026-09-08 03:26:57 | 117s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 29s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-09-08 03:26:57 | 117s |