Call Information
| Call ID | afb3b1b9-ade3-445b-8164-7875d4684abe |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | - |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest07 |
| SIP Call ID | kvmon-solution-labs-mmt-2turn-f5581679-cc43-4e18-940e-cfb1e0b1d94b@10.48.241.188 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-09-19 08:03:58 |
| End Time | 2026-09-19 08:06:00 |
| Duration | 121s |
| Session ID | - |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 3
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| RTP_OUTBOUND_SENDER_STALL | FATAL | RTP outbound sender stalled: no packet sent for 78s (threshold: 30s) | 2026-09-19 08:06:01 | 123s |
| RTP_NO_PACKETS_RECEIVED | WARNING | RTP stream silent for 44s (last packet 44s ago; threshold: 15s) | 2026-09-19 08:05:26 | 88s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 32s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-09-19 08:04:42 | 43s |