Agent Detail 8d6a48f1-9a49-41c0-bae3-85405e748b88

Call Information

Call ID 8d6a48f1-9a49-41c0-bae3-85405e748b88
Agent Type RTP
Invoker ID INV_fba55faa-e507-4f69-a3b3-b6c5ff966130
Account ID wsContact_b850a764-f7a5-4a49-bbb8-41e158c6d0f2
Tenant ID ws_14fd21ea-e861-4784-a53e-fb3fa96a3d6d
Caller PERF0001
SIP Call ID 1-140389@10.35.0.39
Agent Instance ID Voice-Agent-1
Status Ended
Language en
Audio Format ulaw
Start Time 2026-10-15 06:47:24
End Time 2026-10-15 06:55:07
Duration 463s
Session ID S_1e23cf72-4b29-4ac5-b450-fad19d91d5dc
No live agent found for this call. The agent may have already shut down. Runtime state is only available while the agent is active.

Health Alerts 12

Condition Severity Message Detected At Age at Detection
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 302s (last packet 302s ago; threshold: 15s) 2026-10-15 06:54:57 453s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 272s (last packet 272s ago; threshold: 15s) 2026-10-15 06:54:27 423s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 242s (last packet 242s ago; threshold: 15s) 2026-10-15 06:53:57 393s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 212s (last packet 212s ago; threshold: 15s) 2026-10-15 06:53:27 363s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 182s (last packet 182s ago; threshold: 15s) 2026-10-15 06:52:57 333s
ELEVENLABS_1008 WARNING ElevenLabs WebSocket closed with code 1008 (policy violation) 2026-10-15 06:52:57 333s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 152s (last packet 152s ago; threshold: 15s) 2026-10-15 06:52:27 303s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 122s (last packet 122s ago; threshold: 15s) 2026-10-15 06:51:57 272s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 92s (last packet 92s ago; threshold: 15s) 2026-10-15 06:51:26 242s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 62s (last packet 62s ago; threshold: 15s) 2026-10-15 06:50:56 212s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 32s (last packet 32s ago; threshold: 15s) 2026-10-15 06:50:26 182s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 15s (last packet 15s ago; threshold: 15s) 2026-10-15 06:49:26 122s