Call Information
| Call ID | 8d145355-8b26-4b20-8127-6105eb5ecc48 |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | wsContact_dd08feb6-4a05-4385-be2f-491094e0b692 |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest04 |
| SIP Call ID | kvmon-solution-labs-b-af8f1bbd-b5b4-4051-b0b9-0b2f2bb67a59@10.48.241.189 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-08-17 10:35:01 |
| End Time | 2026-08-17 10:36:22 |
| Duration | 80s |
| Session ID | S_c79541af-815c-45e6-b626-30d99ccd07e3 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 13s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-08-17 10:35:30 | 29s |