Call Information
| Call ID | 8aa5e1c7-2dd0-4412-bb3e-587d49053a51 |
|---|---|
| Agent Type | TWILIO |
| Invoker ID | INV_ae45c27c-a337-4742-8d1d-bf4398751046 |
| Account ID | wsContact_f7d3e37e-759e-4910-a8e6-632e04e88616 |
| Tenant ID | ws_14fd21ea-e861-4784-a53e-fb3fa96a3d6d |
| Caller | +13186598356 |
| SIP Call ID | CA49a4440271a19dd7cf2759aa0fde5004 |
| Agent Instance ID | Voice-Agent-2 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-09-01 11:00:10 |
| End Time | 2026-09-01 11:01:35 |
| Duration | 84s |
| Session ID | S_0bf011c4-e9e7-4832-99f2-d05e353b18b5 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| TWILIO_SESSION_CLOSED | FATAL | Twilio WebSocket session is closed but agent is still alive (zombie agent) | 2026-09-01 11:01:37 | 86s |