Call Information
| Call ID | 86a94108-78d2-4b73-ab33-828ea7cf8b66 |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | wsContact_d09309bd-7de0-4224-9b46-8649bd2691c4 |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest04 |
| SIP Call ID | kvmon-solution-labs-b-4a21122d-de40-4ff5-b718-bba3f5e882af@10.48.241.157 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-08-18 09:36:42 |
| End Time | 2026-08-18 09:37:44 |
| Duration | 61s |
| Session ID | S_2b2c6521-e8f0-450f-ad3d-f704007e5d88 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 10s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-08-18 09:37:11 | 28s |