Call Information
| Call ID | 6d42b7e7-3105-4e3b-87e6-af206c0ba028 |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_fba55faa-e507-4f69-a3b3-b6c5ff966130 |
| Account ID | wsContact_90f66f67-1ef2-4927-bae6-59358c2c2b42 |
| Tenant ID | ws_14fd21ea-e861-4784-a53e-fb3fa96a3d6d |
| Caller | PERF0001 |
| SIP Call ID | 1-142140@10.35.0.39 |
| Agent Instance ID | Voice-Agent-2 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-10-16 05:28:47 |
| End Time | 2026-10-16 05:29:24 |
| Duration | 37s |
| Session ID | S_43240fdf-227e-431b-9a07-3c866d7b6cc4 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| RTP_NO_PACKETS_RECEIVED | WARNING | No RTP packets received 29s after media ready (threshold: 15s) | 2026-10-16 05:29:17 | 29s |