Agent Detail 6cec1ace-89d9-416a-a8ee-43f9dfe5aec6

Call Information

Call ID 6cec1ace-89d9-416a-a8ee-43f9dfe5aec6
Agent Type RTP
Invoker ID INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7
Account ID -
Tenant ID ws_efc588f8-7c54-462e-98fc-2e78f06adb66
Caller FuncTest05
SIP Call ID kvmon-solution-labs-2workflows-1caa0df1-ba5b-4693-8d77-1f6915818164@10.48.241.188
Agent Instance ID Voice-Agent-1
Status Ended
Language en
Audio Format ulaw
Start Time 2026-09-24 04:25:02
End Time 2026-09-24 04:28:19
Duration 196s
Session ID -
No live agent found for this call. The agent may have already shut down. Runtime state is only available while the agent is active.

Health Alerts 6

Condition Severity Message Detected At Age at Detection
RTP_OUTBOUND_SENDER_STALL FATAL RTP outbound sender stalled: no packet sent for 40s (threshold: 30s) 2026-09-24 04:28:20 197s
SLOW_AGENT_ENDPOINT_INIT WARNING Agent endpoint handshake took 14030ms (threshold: 10000ms) 2026-09-24 04:28:20 197s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 40s (last packet 40s ago; threshold: 15s) 2026-09-24 04:28:04 181s
CALLER_DEAD_AIR WARNING Caller-perceived dead air for 75s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- 2026-09-24 04:28:04 181s
RTP_NO_PACKETS_RECEIVED WARNING No RTP packets received 67s after media ready (threshold: 15s) 2026-09-24 04:26:24 81s
SLOW_AGENT_ENDPOINT_INIT WARNING Agent endpoint handshake took 14030ms (threshold: 10000ms) 2026-09-24 04:25:50 47s