Agent Detail 6b657073-cb47-4e6a-a4cb-cb02ad823297

Call Information

Call ID 6b657073-cb47-4e6a-a4cb-cb02ad823297
Agent Type RTP
Invoker ID INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7
Account ID -
Tenant ID ws_efc588f8-7c54-462e-98fc-2e78f06adb66
Caller FuncTest05
SIP Call ID kvmon-solution-labs-2workflows-5f851fd9-eef4-4cd6-b48c-cc6ed233f17a@10.48.241.188
Agent Instance ID Voice-Agent-1
Status Ended
Language en
Audio Format ulaw
Start Time 2026-09-25 05:52:42
End Time 2026-09-25 05:54:02
Duration 80s
Session ID -
No live agent found for this call. The agent may have already shut down. Runtime state is only available while the agent is active.

Health Alerts 6

Condition Severity Message Detected At Age at Detection
RTP_OUTBOUND_SENDER_STALL FATAL RTP outbound sender stalled: no packet sent for 39s (threshold: 30s) 2026-09-25 05:55:20 158s
SLOW_AGENT_INIT WARNING OpenAI session handshake took 12869ms (threshold: 10000ms) 2026-09-25 05:55:34 171s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 40s (last packet 40s ago; threshold: 15s) 2026-09-25 05:55:17 154s
CALLER_DEAD_AIR WARNING Caller-perceived dead air for 34s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- 2026-09-25 05:54:38 116s
SLOW_AGENT_INIT WARNING OpenAI session handshake took 12869ms (threshold: 10000ms) 2026-09-25 05:53:32 50s
RTP_NO_PACKETS_RECEIVED WARNING No RTP packets received 49s after media ready (threshold: 15s) 2026-09-25 05:53:32 50s