Agent Detail 6273c42e-ee72-47e0-8c8f-4989130bf0a9

Call Information

Call ID 6273c42e-ee72-47e0-8c8f-4989130bf0a9
Agent Type RTP
Invoker ID INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7
Account ID -
Tenant ID ws_efc588f8-7c54-462e-98fc-2e78f06adb66
Caller FuncTest04
SIP Call ID kvmon-solution-labs-b-831aaba5-4da1-4dc8-8808-9ad8fa396412@10.48.241.188
Agent Instance ID Voice-Agent-1
Status Ended
Language en
Audio Format ulaw
Start Time 2026-09-22 16:21:01
End Time 2026-09-22 16:22:13
Duration 72s
Session ID -
No live agent found for this call. The agent may have already shut down. Runtime state is only available while the agent is active.

Health Alerts 5

Condition Severity Message Detected At Age at Detection
RTP_OUTBOUND_SENDER_STALL FATAL RTP outbound sender stalled: no packet sent for 56s (threshold: 30s) 2026-09-22 16:23:07 126s
RTP_NO_PACKETS_RECEIVED WARNING RTP stream silent for 58s (last packet 58s ago; threshold: 15s) 2026-09-22 16:23:07 126s
CALLER_DEAD_AIR WARNING Caller-perceived dead air for 77s (threshold: 8s); recovery ladder: comfort=- redrive=fired holdingLine=- terminal=- 2026-09-22 16:23:07 125s
CALLER_DEAD_AIR WARNING Caller-perceived dead air for 15s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- 2026-09-22 16:22:06 64s
CALLER_DEAD_AIR WARNING Caller-perceived dead air for 11s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- 2026-09-22 16:21:24 22s