Call Information
| Call ID | 4db8b020-d3c2-4f1f-832a-80ed71751c0b |
|---|---|
| Agent Type | TWILIO |
| Invoker ID | INV_ae45c27c-a337-4742-8d1d-bf4398751046 |
| Account ID | wsContact_7ab218ab-64ab-4ee1-8a40-769ece13ba21 |
| Tenant ID | ws_14fd21ea-e861-4784-a53e-fb3fa96a3d6d |
| Caller | +16609000190 |
| SIP Call ID | CA6ffd74eb1f09bd5adf8e31aa266fe5b1 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-09-28 15:36:42 |
| End Time | 2026-09-28 15:38:41 |
| Duration | 118s |
| Session ID | S_6767b932-8527-4e4b-9ccd-689b985cb160 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 2
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| TWILIO_SESSION_CLOSED | FATAL | Twilio WebSocket session is closed but agent is still alive (zombie agent) | 2026-09-28 15:38:42 | 120s |
| SLOW_AGENT_ENDPOINT_INIT | WARNING | Agent endpoint handshake took 29525ms (threshold: 10000ms) | 2026-09-28 15:37:40 | 57s |