Call Information
| Call ID | 4a255562-d9f3-4439-9ad6-12ffa7b18290 |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | wsContact_c04b54a3-2733-48a5-8e9f-22e3af094d3b |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest04 |
| SIP Call ID | kvmon-solution-labs-b-03a79569-3577-4018-889c-6f9181315b8a@10.48.241.157 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-08-18 08:50:01 |
| End Time | 2026-08-18 08:51:23 |
| Duration | 82s |
| Session ID | S_8201f669-37f1-46b7-ba60-9fb752df4c64 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 11s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-08-18 08:50:27 | 26s |