Call Information
| Call ID | 46427988-d55f-4a5a-be99-df684d24517d |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | - |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest05 |
| SIP Call ID | kvmon-solution-labs-2workflows-61d5f4bd-0327-4fa9-8c87-fc6623c955e8@10.48.241.188 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-09-22 16:21:35 |
| End Time | 2026-09-22 16:22:31 |
| Duration | 55s |
| Session ID | - |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 4
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| RTP_OUTBOUND_SENDER_STALL | FATAL | RTP outbound sender stalled: no packet sent for 57s (threshold: 30s) | 2026-09-22 16:23:07 | 92s |
| RTP_NO_PACKETS_RECEIVED | WARNING | RTP stream silent for 58s (last packet 58s ago; threshold: 15s) | 2026-09-22 16:23:07 | 91s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 71s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-09-22 16:23:07 | 91s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 9s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-09-22 16:22:06 | 30s |