Call Information
| Call ID | 415be6bf-aee9-4506-acba-17a7edfa3188 |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | wsContact_df4486e4-28d5-41d9-bedb-d2c624797b59 |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest04 |
| SIP Call ID | kvmon-solution-labs-b-0ad17502-3e63-4844-affb-df6e5d3a2323@10.48.241.157 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-08-17 14:05:01 |
| End Time | 2026-08-17 14:06:13 |
| Duration | 71s |
| Session ID | S_90750f90-a4e6-4187-b46e-4da237116533 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 2
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 11s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-08-17 14:06:00 | 59s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 17s (threshold: 8s); recovery ladder: comfort=- redrive=fired holdingLine=- terminal=- | 2026-08-17 14:05:30 | 29s |