Call Information
| Call ID | 39c290d6-c59f-4051-93fb-b2322071215c |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_8df9a2d1-6723-4ad7-91b7-d6610be90076 |
| Account ID | wsContact_02f9e16c-f94a-4919-8963-2471b8dd4284 |
| Tenant ID | ws_5754f8ca-6e19-4ec5-8a61-154220d833db |
| Caller | +18392743675 |
| SIP Call ID | 5001f7d9c085c737b75403dbe9b228f6@0.0.0.0 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | En |
| Audio Format | ulaw |
| Start Time | 2026-08-18 06:12:18 |
| End Time | 2026-08-18 06:13:57 |
| Duration | 99s |
| Session ID | S_01b8ddf2-93a3-4277-9409-a15c758d66c6 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 10s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-08-18 06:12:47 | 28s |