Agent Detail 2d1eeefe-73b0-4c3c-a4d4-1bb56c18b4ae

Call Information

Call ID 2d1eeefe-73b0-4c3c-a4d4-1bb56c18b4ae
Agent Type RTP
Invoker ID INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7
Account ID -
Tenant ID ws_efc588f8-7c54-462e-98fc-2e78f06adb66
Caller FuncTest04
SIP Call ID kvmon-solution-labs-b-bea71d0f-5833-4f13-a5bf-643874e73a8d@10.48.241.157
Agent Instance ID Voice-Agent-1
Status Ended
Language en
Audio Format ulaw
Start Time 2026-08-17 21:28:05
End Time 2026-08-17 21:29:33
Duration 87s
Session ID -
No live agent found for this call. The agent may have already shut down. Runtime state is only available while the agent is active.

Health Alerts 1

Condition Severity Message Detected At Age at Detection
CALLER_DEAD_AIR WARNING Caller-perceived dead air for 10s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- 2026-08-17 21:28:29 23s