Call Information
| Call ID | 27eab329-0a03-48f0-b025-0da3671eb08f |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7 |
| Account ID | - |
| Tenant ID | ws_efc588f8-7c54-462e-98fc-2e78f06adb66 |
| Caller | FuncTest07 |
| SIP Call ID | kvmon-solution-labs-mmt-2turn-a31afe47-fd25-46cb-b72b-e7810dc1950a@10.48.241.188 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-09-23 18:15:09 |
| End Time | 2026-09-23 18:17:18 |
| Duration | 129s |
| Session ID | - |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 4
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| RTP_OUTBOUND_SENDER_STALL | FATAL | RTP outbound sender stalled: no packet sent for 33s (threshold: 30s) | 2026-09-23 18:16:55 | 106s |
| RTP_NO_PACKETS_RECEIVED | WARNING | RTP stream silent for 27s (last packet 27s ago; threshold: 15s) | 2026-09-23 18:16:45 | 92s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 16s (threshold: 8s); recovery ladder: comfort=- redrive=fired holdingLine=- terminal=- | 2026-09-23 18:16:17 | 68s |
| RTP_NO_PACKETS_RECEIVED | WARNING | No RTP packets received 26s after media ready (threshold: 15s) | 2026-09-23 18:15:40 | 31s |