Agent Detail 27c3f096-1ba6-46b6-b9f1-1ab8a29ef8c1

Call Information

Call ID 27c3f096-1ba6-46b6-b9f1-1ab8a29ef8c1
Agent Type RTP
Invoker ID INV_6ffe5d65-6b37-4ce9-8cbe-69ec1ce9f5e7
Account ID -
Tenant ID ws_efc588f8-7c54-462e-98fc-2e78f06adb66
Caller FuncTest07
SIP Call ID kvmon-solution-labs-mmt-2turn-adb7a745-3844-48c6-b35e-ec7ef8be2198@10.48.241.188
Agent Instance ID Voice-Agent-1
Status Ended
Language en
Audio Format ulaw
Start Time 2026-09-24 22:52:41
End Time 2026-09-24 22:54:40
Duration 118s
Session ID -
No live agent found for this call. The agent may have already shut down. Runtime state is only available while the agent is active.

Health Alerts 2

Condition Severity Message Detected At Age at Detection
RTP_OUTBOUND_SENDER_STALL FATAL RTP outbound sender stalled: no packet sent for 38s (threshold: 30s) 2026-09-24 22:54:41 119s
RTP_NO_PACKETS_RECEIVED WARNING No RTP packets received 24s after media ready (threshold: 15s) 2026-09-24 22:53:06 24s