Call Information
| Call ID | 04039ac5-9ce0-4db7-b233-32149db2b70d |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_fba55faa-e507-4f69-a3b3-b6c5ff966130 |
| Account ID | wsContact_f276bb70-ff44-44fc-8596-5b61bde8475f |
| Tenant ID | ws_14fd21ea-e861-4784-a53e-fb3fa96a3d6d |
| Caller | PERF0001 |
| SIP Call ID | 1-139776@10.35.0.39 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-10-15 06:04:58 |
| End Time | 2026-10-15 06:07:52 |
| Duration | 173s |
| Session ID | S_4558bdd7-43b5-49e8-8004-c0ddcb329255 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| RTP_NO_PACKETS_RECEIVED | WARNING | RTP stream silent for 15s (last packet 15s ago; threshold: 15s) | 2026-10-15 06:07:12 | 133s |