Call Information
| Call ID | 01b7786b-3842-4c3c-9574-d5f1a4fadf9d |
|---|---|
| Agent Type | TWILIO |
| Invoker ID | INV_ae45c27c-a337-4742-8d1d-bf4398751046 |
| Account ID | wsContact_f1135c0f-9933-4a08-9e1c-20f8965b09e3 |
| Tenant ID | ws_14fd21ea-e861-4784-a53e-fb3fa96a3d6d |
| Caller | +13186598356 |
| SIP Call ID | CA98fa5e9eb3dd9c1a2d3bdae173c38417 |
| Agent Instance ID | Voice-Agent-2 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-09-01 10:55:21 |
| End Time | 2026-09-01 10:56:33 |
| Duration | 72s |
| Session ID | S_e478fadf-5f2f-42fe-98bb-7d177cffd42a |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 1
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| TWILIO_SESSION_CLOSED | FATAL | Twilio WebSocket session is closed but agent is still alive (zombie agent) | 2026-09-01 10:56:35 | 73s |